Having quality kitchen copper sinks is a great way to impress your neighbors and friends, but what to do when something goes south and the product in the package is not the one you expected? Well, first of you shall not panic. At Artesano Copper Sinks we take customer support very seriously, we believe that dealing with our customers is the most important thing. If you have any issues please contact us via the usual channels like telephone, fax or email. If you prefer a more swift approach to your issues use our online live support where a trained employee awaits your call! If you do not like our product we will exchange it for you free of any charge. If you are not satisfied with it we will give your money back, but unfortunately a fifteen percent restocking fee is charged in these cases. Remember, at Artesano we believe that copper is a noble alloy!